Privacy Policy
Sprinter Gurus
Effective Date: October 30, 2026
Sprinter Gurus respects your privacy and is committed to handling customer information responsibly. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, contact our business, or use our communication services.
1. Information We Collect
Depending on how you interact with our business, we may collect:
- Your name, phone number, and email address.
- Vehicle information, including make, model, year, mileage, and service history.
- Appointment requests, service inquiries, and repair information.
- Messages submitted through our website, telephone, email, or business messaging platforms.
- Website usage information, including pages visited, device information, and referral sources, when collected through technologies used on our website.
2. How We Use Your Information
We may use your information to:
- Respond to customer questions and service requests.
- Schedule and confirm appointments.
- Provide vehicle diagnostics, repairs, and maintenance.
- Communicate repair estimates and vehicle service updates.
- Maintain customer records and process transactions.
- Improve our website and customer experience.
- Measure website traffic and advertising effectiveness.
- Comply with applicable legal obligations.
We obtain consent where required before sending promotional communications.
3. Text Messaging and Customer Communications
When you contact Sprinter Gurus through text messaging or another supported messaging platform, we may use your contact information to respond to your inquiry, coordinate appointments, and provide requested service updates.
Message frequency varies depending on your interactions with our business. Message and data rates may apply.
You may request to stop receiving optional text messages by replying STOP where supported or by contacting us directly. For assistance, reply HELP where supported or contact our business.
We do not sell or share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties for their independent marketing or promotional purposes.
We may use trusted service providers to help deliver communications on our behalf.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and measure marketing performance.
These technologies may include website analytics, advertising measurement tools, and other services enabled on our website.
You may manage certain cookies through your browser settings or other privacy controls available on our website.
