Stefan Marković owns the shop. Frank Russo and Mike Sullivan are among the technicians in its bays on Jimmy Carter Boulevard. As Sprinter experts in Norcross, the team sees cargo haulers, passenger shuttles and tiny homes on wheels come through the door, and every one of those vans is a Mercedes-Benz Sprinter.
A shop that sees only Sprinters learns the van’s habits fast. It knows the weak spots and warning patterns, along with the specific parts and fluids a Sprinter needs to keep running for years. A general repair shop sees one between sedans. Ours sees nothing else.
Recalls are part of a Sprinter’s story too. Own a 2024 Sprinter? A February 2025 recall listed by the National Highway Traffic Safety Administration (campaign 25V135000) covers up to 88 vans from that model year. Welds on the parking brake cable bracket may fail and let the parking brake disengage, so run the VIN through NHTSA’s lookup; dealers inspect the bracket and repair it as necessary at no cost.
Stefan Marković owns Sprinter Gurus, and customers here often do business with him directly. He likes walking owners through the service choices in front of them and planning the care their van needs.
That’s the real difference from a dealership. Every member of staff answers directly to Stefan, which leaves no chain of managers between your question and the owner.
Frank and Mike bring different interests to the job. One enjoys a puzzle. The other leans toward the routine work that heads problems off.
Tracking down a mechanical problem is the part of the job Frank enjoys, and European vehicles are another interest of his. His repairs are practical and thorough, and he makes a point of keeping drivers in the loop as the work goes. Away from the shop he spends time at car shows and restores vintage motorcycles.
Maintenance, and what keeps a vehicle dependable, is where Mike’s interest lies. He’s a hands-on technician with a close eye for detail, and he likes helping drivers make sense of their own vans. Away from work, Mike enjoys weekend road trips and working on his own cars.
You’ll know where your van stands while it’s here. You get consistent, informative updates on your van’s progress while the work is underway, and our pricing is transparent.
Big jobs and small ones get the same care, from suspensions to cup holders. Parts follow one rule. Sprinters, much like European cars, need specific parts and fluids to last, so OEM (original equipment manufacturer) parts are the standard here, and a high-quality aftermarket part goes in only when you request one.
Getting a quote starts with the contact form. List the vehicle, the plate, roughly how many miles are on it and the estimate you need, and the quote that comes back is free.
Bring the van in, and stay in the waiting area if you like. Once the work begins, so do the updates, and if a question comes up halfway through, someone on staff will answer it in plain terms rather than sending you off with more questions than you arrived with.
For a lot of owners, the Sprinter is part of earning a living. A shuttle service, an ambulance crew or a delivery business only works if the van starts in the morning.
Tiny-home owners depend on theirs in a different way. The van is the house. When it breaks down, the bedroom and the kitchen go out of service along with the engine, and the owner needs a shop that understands what’s riding on the repair.
Stefan Marković owns the shop.
No. We’re an independent repair shop in Norcross that services Mercedes-Benz Sprinter vans exclusively, from routine maintenance to engine and transmission repair.
Yes. Tell us about your build and any modifications when you get in touch so we know what we’re working around.
Yes, a comfortable one.
Mercedes-Benz Sprinters in every kind of use, including cargo and delivery vans, passenger shuttles, ambulances and camper conversions.
Find us in Suite 200 at 6000 Jimmy Carter Blvd, Norcross, GA 30071, or online at fixsprinters.com.
Start with the contact form. We’ll take it from there.