- Monday to Friday : 8:30 am - 5:00 pm
- 6000 Jimmy Carter Blvd Suite 200, Norcross, GA 30071
At Sprinter Gurus, we breathe excellence and power into your automobile. Specializing in Mercedes Sprinter Vans for owners in Norcross, our team of technicians ensures each vehicle model is met with dedication and attention to detail. For years, our unparalleled expertise has allowed us to provide our customers with high-quality auto care that every luxury van deserves.
As professionals, we understand the importance of factory-scheduled maintenance. Without this essential step, your Mercedes vehicle is more likely to experience issues and expensive repairs down the road. Therefore, our ASE-certified crew executes each service thoroughly, with precision and adept craftsmanship. Since we’re a trusted auto repair shop in the local Norcross area, we have access to top-of-the-line OEM replacement parts and dealership-level equipment. Why add factory maintenance to your auto repair to-do list? Skip the stress and let us handle all your Mercedes Sprinter Van needs here at Sprinter Gurus!
According to the high-end Mercedes manufacturer, the suggested maintenance for Sprinter Vans is to occur on a regular basis. It’s recommended to conduct these essential services at various mileage intervals, including the 10,000, 30,000, 60,000, and 90,000 mile-markers, or at least once a year. Since each model year has a different set of requirements, it is always advised to read through your vehicle owner’s manual for clarity and specifications.
When it comes to specific factory maintenance services, they involve routine inspections, replacements, and rotations of pivotal vehicle components, like the brakes, cabin, engine, and tires. More often than not, these entail a(n): If you’re unsure of which auto repair services you need, we’ll work hand-in-hand to uncover the proper care for your Sprinter Van vehicle. By completing these factory maintenance services, you’re increasing your chances of endless drives with smooth handling and great performance.Every Sprinter Van owner should be aware that factory maintenance is an essential part of upkeep. Consistent brake checks allow for safe maneuvering and handling, while regular engine inspections make sure all parts are performing correctly with proper fuel efficiency. With regular care, you allow your vehicle warranties to remain intact, increasing your protection on the road and promoting a greater resale value if you ever choose to part ways with your beloved Mercedes Sprinter.
On the opposite end, if you fail to perform factory maintenance at the recommended intervals, there are an array of extra risks, such as:
Whether there’s additional wear and tear, system malfunctions, or old, deteriorating parts, your vehicle is no longer functioning as optimally as it should. Rather than risking your safety or the safety of others, we highly suggest bringing your Sprinter Van to our Mercedes specialists.
The Mercedes Sprinter is equipped with advanced features that alert drivers to impending service or repair needs. Most of the time, drivers ignore these signs, only to end up with serious damage and inflated repair bills.
At Sprinter Gurus, located near you in Norcross, GA, our team of certified mechanics is going to share with you the signs you need to keep an eye out for, which indicate your Sprinter is in need of factory maintenance service:
Your Sprinter is equipped with multiple warning lights on the dashboard that are linked to specific components. You may see an illuminated check engine light, ABS warning light, or service indicator warning light, all of which indicate underlying issues in your vehicle.
Modern Sprinters are equipped with sensors that monitor the operation of the van’s vital systems. These sensors trigger specific warning lights when something is off in your Sprinter.
If you notice any flashing warning lights on your Sprinter’s dashboard, contact Sprinter Gurus immediately so our technicians can perform the necessary diagnostics and resolve the issue.
Generally, when you are driving your Sprinter under normal circumstances, you are seldom going to hear any unusual sounds coming from your vehicle. However, if this isn’t the case for you and you are hearing unusual noises from various parts of your vehicle, take note.
These unusual noises in the form of squealing, knocking, and hissing sound indicate issues with the functioning of the brakes, engine, and suspension, respectively. Additionally, issues with the turbocharger can cause unusual noises in your Sprinter.
Please contact us to schedule an appointment as soon as you notice anything unusual with your van. Delaying factory maintenance on your vehicle often causes these sounds, so keep your ears open to catch them early before they lead to serious damage.
The gear-changing process in your Mercedes Sprinter should be smooth and seamless when the transmission system is functioning optimally. However, if you experience problems in shifting the gears in your Sprinter van, like delayed shifting, slipping gears, or rough gear changes, then your transmission system needs to be inspected.
In fact, factory maintenance includes transmission service, an integral part of the process. Moreover, transmission service is a complex process that includes transmission fluid checks and replacements, as well as checks of other critical transmission components.
Sprinter vans are known for their raw power, making them suitable for a range of tasks. However, if you notice a drop in power, slow acceleration, or difficulty climbing hills, it indicates underlying issues with your Mercedes Sprinter.
There may be an issue with the air intake system, fuel delivery, or ignition system, which can be diagnosed through your van’s factory maintenance schedule. Contact Sprinter Gurus in Norcross, GA, to have your vehicle inspected and repaired by our professional technicians.
We are happy to provide Mercedes Sprinter Van owners with excellent auto repair maintenance and services here in Norcross, GA. Our location, on Jimmy Carter Blvd, is central to the surrounding neighborhoods of Peachtree Corners. Doraville, Embry Hills, Pittsburg, Wyloway, Lilburn, and Berkeley Lake. If you’re ever in the area and in need of auto care for your Sprinter Van, we’re here for you! Schedule your next service appointment and visit us at 6000 Jimmy Carter Blvd., Suite 200, Norcross, GA 30071.
By definition, factory maintenance is the process of keeping your vehicle in great condition by servicing various elements of its equipment. Usually, the best practice is to follow your automotive manufacturer’s guidance when it comes to when your services should be.
Even though they aren’t that different from a regular automobile, Sprinter Vans are considered luxurious because of their unique build and pricey components. Therefore, they are deemed as high maintenance since they require Mercedes professionals and high-end replacement parts.
Depending on how often you drive, how you drive, and what terrain you travel on, your Sprinter Van’s engine can last a long time. With proper care and factory maintenance, it can typically survive anywhere from 10 to 20 years or from 250,000 to 300,000 miles.
Although each Mercedes-Benz Sprinter van has different requirements, they typically all need auto maintenance and repairs at least once during your first year of ownership. When that’s complete, the rule of thumb is to get it serviced at least two years after or once you reach 20,000 miles, whichever comes first.
There are an array of reasons why your Sprinter Van may not start, including a(n):
As a safety feature, Mercedes-Benz Sprinters were designed with sensors that signal certain messages to the driver. When your vehicle door or trunk is open, it’ll beep to notify you so that you can safely close it before driving. Similarly, if your fuel levels or tire pressures are low, it will also beep to let you know that there’s an issue present. Typically, these beeping signals are due to minor things like not wearing a seatbelt or your parking brake is on. When you first hear the warning noise, make sure to inspect the lights on your dashboard for more clarification. If you can’t resolve it on your own, bring your Sprinter Van to us for thorough diagnostics and repairs.
The “Service Due” reminder on your Mercedes Sprinter’s dashboard indicates that your van has reached its scheduled mileage or time interval for routine maintenance.
The brake pads in your Mercedes Sprinter must be replaced every 30,000 to 70,000 miles, depending on your driving habits and usage.
You must always prioritize Original Equipment Manufacturer (OEM) parts for your Sprinter; however, you may opt for aftermarket parts that exceed the manufacturer’s recommendations.
Poor fuel economy in your Sprinter may be due to factors such as low tire pressure, clogged air/fuel filters, malfunctioning sensors, or towing heavy loads.
The rough idle in your Sprinter might be caused by dirty injectors, vacuum leaks, malfunctioning sensors, or EGR problems that need to be diagnosed and fixed.
Call Now
Make an Appointment