- Monday to Friday : 8:30 am - 5:00 pm
- 6000 Jimmy Carter Blvd Suite 200, Norcross, GA 30071
If you own a Mercedes Sprinter and notice strange dashboard lights that illuminate or flash, or just want to be assured that your van is operating correctly, a proper Diagnostic Inspection is truly the key. And that’s where we, the Sprinter Gurus located in the heart of Norcross, GA, step in. Here we have highly qualified technicians who specialize in deep and accurate diagnostic checks that can find the exact problem before it becomes a breakdown. So, all you have to do is get in touch with us so we can guide you on what your van needs, with real experience you can trust.
As we are proud mechanics of Sprinter Gurus, which is situated around Norcross, GA, we want you to go through every step of our diagnostic inspection process. This is because just like any local garage, we don’t just plug in a scanner; it’s our hands-on experience that figures out what’s actually going on with your Sprinter.
Moreover, we use top-notch Mopar tools and scanners that pinpoint issues, and they communicate directly with your van’s computer system. Therefore, here’s how we do it: once you drop by our repair hub.
Our first step always starts with something simple. What’s that? It includes popping up the hood and making your Sprinter a bit more comfortable for the check-up. We look for obvious issues like leaks from the turbocharger resonator or charge air cooler hoses, since they are super common culprits in these diesel models.
If there are loose clamps on the turbo inlet or any dirty air filter, we will spot it right away. At that time, we will also ensure that no aftermarket parts are interfering with your van’s electronics. Then we will park your van in our garage’s parking lot across from Norcross, GA, and give the engine time to cool down and the battery time to stabilize before proceeding to the next step. This step usually takes 10 minutes, but it saves us from future confusion.
Next, we grab our high-tech scanner, such as YOUCANIC or Mopar, which is a special tool that can read every module in your Sprinter, whether it’s the engine, transmission, or ABS. The ports are usually located under the dashboard near the steering wheel. So, we will turn the key to accessory mode, with the engine off, and run a full pre-scan.
Right there, the fault codes start popping up, like P0300, which indicates engine misfires, or P2513, which means swirl valve issues. We don’t just read them; we also note live data, like fuel pressure or boost levels. If the check engine light is on, this test quickly identifies the cause. Plus, we explain everything clearly, without using confusing technical terms. At our service center next to Norcross, GA, we have scanned and repaired hundreds of Sprinters using our effective repair strategies.
Sprinters have their own quirks, and we clearly understand them. For engine misfires, we search for poor fuel injectors, reduced torque on injector hold-down bolts, or even damaged cams. And for turbocharging problems, common culprits include a stuck VGT actuator, EGR valve issues, or a plugged DPF.
So, come to our auto shop near Norcross, GA, so we can inspect the MAF sensor for dirt and the exhaust system for leaks, then test the fuel supply for air bubbles. If the gear slips, we will scan those modules too. Next, we will use the scanner’s fuel correction test to quickly isolate bad cylinders. And finally, we will do the needful to get everything back on track.
Specifically, the modern Sprinter models are equipped with high-end sensors that monitor engine temps, oxygen levels, turbo boost, and every crucial function—and when anything falls out of sync, it gets flagged. So, when the scanner shows all the error codes stored in the ECU, we watch it live. Then by comparing those to the factory specifications, we spot the irregularities and repair them.
Taking your Sprinter for a test drive around Norcross, GA, streets will be our final touch, allowing us to see the varied speeds, listen to weird noises, and feel vibrations. Then again, we will recheck the codes, if there’s none―that’s great. However, if something returns, we know exactly where to focus. This real-world test is what makes us different from other local mechanics.
Though the inspection itself doesn’t fix problems, it tells us exactly what needs attention so we can repair it correctly.
Yes, because we check fuel delivery, filters, and injectors to ensure your Sprinter runs efficiently.
That’s great. We will provide a report and preventive maintenance tips to keep your Sprinter in top shape for years.
Yes. Faulty sensors or systems affecting emissions can be detected during our diagnostic inspection.
Yes. Worn or damaged suspension parts can cause noise, and we identify them during the road test.
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