- Monday to Friday : 8:30 am - 5:00 pm
- 6000 Jimmy Carter Blvd Suite 200, Norcross, GA 30071
At Sprinter Gurus, you are getting a personalized experience unlike the dealership. Oftentimes, you will be conducting business directly with the business owner who understands your needs. All staff members answer directly to the owner, ensuring the highest level of service and customer satisfaction.
Yes, one of our specialties is offering maintenance programs for businesses operating multiple Sprinter vans. We’ll come up with a customized maintenance plan to ensure your whole fleet is organized and systematically taken care of.
You must get your Mercedes Sprinter serviced every 10,000-20,000 miles or at least once a year, whichever comes earlier.
The basic service for your Sprinter includes an oil and filter change, brake inspection, tire checks, fluid level checks, and a visual safety inspection.
You must always prefer Original Equipment Manufacturer (OEM) parts for your Sprinter; however, you can also use aftermarket parts that exceed the manufacturer’s recommendations.
Blocked fuel injectors, clogged fuel filters, faulty sensors, turbocharger issues, or transmission failure might cause sluggish acceleration in your Mercedes Sprinter.
If you are experiencing starting issues with your Sprinter, you must inspect the battery, glow plugs, and fuel system.
The life of your Sprinter’s transmission can be extended by ensuring regular maintenance, using the correct fluid, and avoiding aggressive driving and heavy towing.
The illumination of the check engine light on your Mercedes Sprinter’s dashboard might be caused by failing sensors, emission problems, or engine misfires that need to be fixed quickly.
The brakes on your Mercedes Sprinter must be inspected every 10,000 miles, or if you notice unusual noises, vibrations, or reduced braking performance.
If you start experiencing unstable handling, excessive bouncing, and uneven tire wear while driving your Mercedes Sprinter, the shocks and struts need to be replaced.
The shaking of the steering wheel in your Mercedes Sprinter might be caused by warped brake rotors or worn-out suspension components that need to be inspected and fixed immediately.
There can be multiple factors behind a failing battery in your Sprinter, ranging from poor battery condition to a malfunctioning alternator and parasitic drains that should be checked and fixed promptly.
The tire sealant is a temporary fix for your Sprinter, and you must have your tires repaired by professionals as soon as possible.
If you see an illuminated AdBlue warning light in your Sprinter, you must refill the AdBlue/DEF tank with Mercedes-Approved fluid, as ignoring the warning light can lead to starting issues.
There can be multiple factors behind the heater malfunction in your Sprinter, ranging from inadequate coolant levels to a faulty heater core and a failing thermostat.
The overheating of the Sprinter might be caused by inadequate coolant, a stuck thermostat, radiator leaks, or a faulty water pump that should be fixed quickly.
Leaks in the fuel line, injectors, or fuel tank might cause the fuel smell inside your Sprinter. You must get your Sprinter inspected immediately, as it can be dangerous.
